Report a Message

Report a Message

If you receive communications from another hi5 member that violate our Terms of Service, we encourage you to Report Abuse.  You can report messages directly from the main Message Center or from the Instant Message window.

In the Message Center:

  1. Hover the cursor over the 'Or' button to the right of the message thread
  2. Click  'Report Abuse'

While viewing the Instant Message window:

  1. Hover the cursor over the 'Or' button to the right of the message thread
  2. Click  'Report Abuse'

OR

  1. Hover the cursor over the specific message bubble and click the 'Report' link

You can also block the user from contacting you by hovering the cursor over the 'Or' button clicking 'Block'.

    • Related Articles

    • Report a Profile

      If you find a user is abusing the Terms of Service, you can report them. To report the user from their profile, follow these steps: Go to the offending user’s profile page or mini profile view Click the "Report Profile" link (the one with the yellow ...
    • Report a Profile Comment

      Users send comments all the time. Sometimes these comments do not follow the guidelines set by the Terms of Service. If you come across a comment that is inappropriate or offensive we encourage you to report it. To report a comment, follow these ...
    • Report a Group topic post

      If you see a Group topic post that attacks a specific person or group (e.g. racist, sexist, or other hate groups) or contains content that violates hi5's Terms of Service, you can report the post by following these steps: Navigate to the Group topic ...
    • Report a Photo

      If you find a photo that does not follow the guidelines set by the Terms of Service, please report it. To report a photo: Click on the photo to display it in single view (when it is the only photo on the page) Click the “Report Abuse” link below the ...
    • Alerts - No Message / Phantom Alerts

      Occasionally, you might have a new Alert for a Message, Comment, or other item, but you don’t appear to have any new ones when you check. Sometimes, when content is removed, it is immediately hidden then deleted in the background by a separate ...