Alerts - No Message / Phantom Alerts
Occasionally, you might have a new Alert for a Message, Comment, or other item, but you don’t appear to have any new ones when you check. Sometimes, when content is removed, it is immediately hidden then deleted in the background by a separate process. If you receive spam messages or comments in this state, they may temporarily appear as new Alerts until they are purged from our system. Once they have been fully deleted, your Alert will clear.
We apologize for the inconvenience as we try to combat the flow of undesirable content onto hi5.
Report a Message
If you receive communications from another hi5 member that violate our Terms of Service, we encourage you to Report Abuse. You can report messages directly from the main Message Center or from the Instant Message window. In the Message Center: Hover ...
Edit / Change Email Settings / Preferences
Don't want to receive email notifications from hi5 anymore? Follow these steps to unsubscribe to hi5 emails: Select “Account” from the top navigation bar, then “Settings”. Select the "Email Preferences" tab. You’ll then see a list of all notification ...
How do I contact hi5?
Customer Service: Email email@example.com Report Abuse: The best way to report a user is to click ‘Report Abuse’ next to the specific item that violates our Terms of Service. Reporting the specific message, comment, status or photo shows us the ...
The Unified Message Center is a system that combines traditional messaging and real time, one-on-one instant messaging (chat) into a single threaded view. This stores all of your communications with another user in one place so it's easy to continue ...
Report a Profile
If you find a user is abusing the Terms of Service, you can report them. To report the user from their profile, follow these steps: Go to the offending user’s profile page or mini profile view Click the "Report Profile" link (the one with the yellow ...