Top Frequently Asked Questions & Answers
Account Information
- ★ How to Delete My Account / Cancel My Profile
- ★ Reactivate / Reinstate Account
- Can't Access or No Access to Email Associated
- Merge Profiles / Accounts
- Basic Troubleshooting for hi5
- Changing Site Language
Password & Sign In
Browse
Meet Me
Pets
- ★ Pets: Lock
- ★ Pets Player is Lying, Cheating and Scamming Other Users
- Pets - How to Play
- Pets: Lock How-To FULL SITE
- Pets - Unlock a Pet
- Pets Shorthand - v2.0
Messages
My Profile
- My Photo Was Removed / Deleted
- Removed Content from Profile / News Feed
- My LUV Basics
- Alerts - No Message / Phantom Alerts
- Edit My Profile
- Photos - Add / Remove / Delete
Friends
Online Safety & Security
- ★ Dating Safety
- ★ A Safer Experience
- Report a Profile
- Must be 18 or older to be a member of Hi5
- Law Enforcement Resources
- Privacy